Privacy Policy

We value your privacy highly and thank you for choosing Mosai Therapy. This Privacy Policy describes how Eileen Chang LMFT, doing business as Mosai Therapy (“we”, “us”, or “our”) collects, uses, and discloses personal information collected from users (“you” or “your”) of our therapy services, in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Personal Information We Collect:

• Personal Identifiers: Name, email address, phone number, and any other identifiers you provide when contacting us or using our services.
• Protected Characteristics: Other sensitive information relevant to the therapy process.
• Internet or Other Network Activity: Information about your interactions with our website, such as browsing history, IP address, and device information.

2. How We Use Your Personal Information:

We may use your personal information for the following purposes:

• Providing therapy services and support.
• Communicating with you about your therapy sessions and related matters.
• Improving our services and understanding our clients’ needs.
• Complying with legal obligations and resolving disputes.
• Payment processing

3. Disclosure of Personal Information:

We may share your personal information with:

• Our employees and contractors who need access to such information to provide our services.
• Third-party service providers who assist us in operating our business (e.g., website hosting, payment processing).
• Legal authorities or other third parties when required by law or to protect our rights.

4. Your Privacy Rights:

Under the CCPA, California residents have the following rights regarding their personal information:

• Right to Know: You have the right to request details about the personal information we collect, use, and disclose about you.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your privacy rights, please contact us using the information provided below.

5. Security Measures:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100%.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these other third-party sites. Please make sure to review their privacy policies before providing any personal information. 

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

8. Children’s Privacy

Our services are not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information, please contact us to have it removed. 

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
services@mosaitherapy.com